Shipping policy

Thank you for shopping with PureHairForever.co !

 

All purchases are subject to fraud screening BEFORE being fulfilled!

We ask that you please ensure that your billing and shipping address matches. We do NOT ship to P.O boxes. Make sure your entering the correct billing address that's associated with your bank card. If you do not enter the correct billing address your card won't process the payment. If you see a pending transaction on your card after being declined it will fall off and its only showing you attempted to make the transaction.

PLEASE SHIP TO AN ACTUAL ADDRESS AS WE DO NOT SHIP TO P.O BOXES.

Signature is REQUIRED for all orders to be retrieved. We will not be responsible if your order is not delivered at the time of need. If the tracking information states, the package is delivered but you have not received it please contact your local postal office. PUREHAIRFOREVER.CO IS NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGES!!

Wrong Address Disclaimer
To ensure that your package is delivered to the correct address, we kindly request that you carefully review and double-check the shipping address provided during the checkout process. Unfortunately, once an order is placed, we are unable to modify the delivery address to avoid potential delivery disputes and to maintain delivery verification.

In the event that you need to change your delivery address, we recommend using the UPS My Choice Portal, which provides a convenient solution for managing and updating your delivery preferences. 

 

Order Pickup
For customers located near Atlanta, GA, we offer the convenient option of choosing "Local Pick-Up" as your delivery method during checkout instead of shipping.

Your pick-up ready email will be sent to you during the specified shipping window, will contain all the necessary details for your pick-up including precise address. designate pickup times, and pickup instructions.

Please note: That pick-ups are only available during the regular business hours.

Tuesday-Saturday: 8am-6pm

 

Thank you for taking the time to understand our Shipping, Tracking, and Fulfillment Policy. We appreciate your time and effort in acknowledging our processes and guidelines. If you have any further questions or need assistance, please do not hesitate to let us know. We value your support and look forward to serving you.